Activities not syncing to the app.
When Wahoo rides exist on your device but don't appear in WattsUp. Note: Garmin activities require manual FIT file upload.
Different from a general sync issue — this is specifically when rides are confirmed in the Wahoo app, but never appear in your WattsUp activity feed. Usually a stale token or a webhook that didn't fire.
Check these first.
- 01Confirm the ride is in the Wahoo app first.
- 02Pull-to-refresh on the WattsUp Activities tab.
- 03Check Integrations — is Wahoo still connected?
- 04Look for a red 'Sync failed' banner on the home screen.
Common causes
"Ride is in Wahoo but missing in WattsUp"
Webhook delayed or dropped — the notification to WattsUp didn't fire.
Open Integrations → tap Wahoo → 'Re-sync now'. Pull-to-refresh in WattsUp. If still missing after 30 minutes, disconnect and reconnect the Wahoo integration.
"'Sync failed' banner won't go away"
Auth token expired — usually after changing your Wahoo password.
Tap the banner → Reconnect. Re-authorise via Wahoo's OAuth flow. You'll reconnect securely — your existing history stays.
"Only some metrics sync — no power, missing HR"
Sensors weren't paired to the head unit when recording.
Nothing to fix in WattsUp — the source file is missing that data. Check the original activity in the Wahoo app. Re-pair your power meter or heart rate monitor before your next ride.
"Ride shows up, then disappears"
Deduplication matched it against a near-duplicate from another source (e.g. a manual .fit upload).
Tap Activities → ⋯ → Show hidden duplicates. Restore the one you want and delete the other.
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