Activities not syncing to the app.
When Wahoo rides exist on your device but don't appear in WattsUp. Note: Garmin activities require manual FIT file upload.
Different from a general sync issue. This is specifically when rides are confirmed in the Wahoo app, but never appear in your WattsUp activity feed. Usually a stale token or a webhook that didn't fire.
Check these first.
- 01Confirm the ride is in the Wahoo app first.
- 02Pull-to-refresh on the WattsUp Activities tab.
- 03Check Integrations. Is Wahoo still connected?
- 04Look for a red 'Sync failed' banner on the home screen.
Common causes
"Ride is in Wahoo but missing in WattsUp"
Webhook delayed or dropped. The notification to WattsUp didn't fire.
Open Integrations → tap Wahoo → 'Re-sync now'. Pull-to-refresh in WattsUp. If still missing after 30 minutes, disconnect and reconnect the Wahoo integration.
"'Sync failed' banner won't go away"
Auth token expired, usually after changing your Wahoo password.
Tap the banner → Reconnect. Re-authorise via Wahoo's OAuth flow. You'll reconnect securely. Your existing history stays.
"Only some metrics sync: no power, missing HR"
Sensors weren't paired to the head unit when recording.
Nothing to fix in WattsUp. The source file is missing that data. Check the original activity in the Wahoo app. Re-pair your power meter or heart rate monitor before your next ride.
"Ride shows up, then disappears"
Deduplication matched it against a near-duplicate from another source (e.g. a manual .fit upload).
Tap Activities → ⋯ → Show hidden duplicates. Restore the one you want and delete the other.
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