Terms of Service
Last Updated: November 26, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you and 021 Ventures ("Company", "we", "us", or "our") concerning your access to and use of the WattsUp mobile application and related services (collectively, the "Service").
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Service.
2. Description of Service
WattsUp is an AI-powered cycling coach application that provides:
- Personalized cycling coaching and advice
- Analysis of your ride data from connected services (Wahoo, Garmin)
- AI-generated workout suggestions and training plans
- Conversation-based coaching interface
- Performance tracking and insights
We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.
3. Account Registration and Eligibility
To use WattsUp, you must:
- Be at least 13 years of age
- Create an account with accurate and complete information
- Maintain the security of your account credentials
- Promptly update any changes to your account information
You are responsible for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.
4. Subscription Plans and Billing
4.1 Free Tier
The Free Tier includes:
- Access to free AI models only
- 50 free model calls per month
4.2 Premium Tier
The Premium Tier includes:
- Access to premium AI models (GPT-5, Gemini 2.5 Pro)
- 100 premium model calls per month
- Unlimited free model calls
4.3 Billing
Premium subscriptions are billed on a recurring basis through the app store (Apple App Store or Google Play Store). Billing is handled by RevenueCat and subject to the app store's payment terms.
- Subscriptions automatically renew unless canceled before the renewal date
- Cancellations take effect at the end of the current billing period
- Refunds are subject to the app store's refund policies
- We reserve the right to change subscription pricing with advance notice
4.4 Usage Limits
If you exceed your monthly usage limits, you may need to wait until the next billing cycle or upgrade your subscription to continue using certain features. We reserve the right to implement additional usage policies to ensure fair use of the Service.
5. Third-Party Integrations
WattsUp integrates with third-party services including:
- Wahoo for ride data and metrics
- Garmin for ride data and metrics
By connecting these services, you authorize us to access and process your data from these platforms in accordance with our Privacy Policy. You are responsible for maintaining your accounts with these third-party services and complying with their terms of service.
We are not responsible for any issues, disruptions, or changes to third-party services that may affect WattsUp's functionality.
6. AI-Generated Content
WattsUp uses artificial intelligence to provide coaching advice, workout suggestions, and training plans. You acknowledge and agree that:
- AI-generated content is for informational and educational purposes only
- AI advice should not replace professional medical or coaching advice
- You are responsible for evaluating the suitability of AI recommendations for your individual circumstances
- We do not guarantee the accuracy, completeness, or effectiveness of AI-generated content
- You use AI recommendations at your own risk
Medical Disclaimer: WattsUp is not a medical device and does not provide medical advice. Always consult with qualified healthcare professionals before starting any new exercise program or making changes to your training regimen.
7. User Conduct and Prohibited Uses
You agree not to:
- Use the Service for any unlawful purpose or in violation of these Terms
- Attempt to gain unauthorized access to any part of the Service or other users' accounts
- Interfere with or disrupt the Service or servers/networks connected to the Service
- Reverse engineer, decompile, or disassemble any part of the Service
- Use automated systems (bots, scrapers) to access the Service
- Abuse, harass, or harm other users
- Share your account credentials with others
- Circumvent usage limits or payment mechanisms
- Use the Service to distribute malware or harmful content
8. Intellectual Property Rights
The Service, including all content, features, and functionality, is owned by 021 Ventures and protected by international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes. This license does not include:
- Resale or commercial use of the Service
- Collection and use of product listings or descriptions
- Derivative use of the Service or its contents
- Downloading or copying of account information for the benefit of others
9. User Data and Privacy
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.
10. Account Termination
10.1 Termination by You
You may delete your account at any time through the app settings. Upon account deletion:
- All your personal data will be permanently deleted from our systems
- You will lose access to all features and data associated with your account
- Active subscriptions will be canceled (subject to app store policies)
- This action is irreversible
10.2 Termination by Us
We reserve the right to suspend or terminate your account if:
- You violate these Terms
- You engage in fraudulent or illegal activities
- Your use of the Service poses security or legal risks
- We are required to do so by law
11. Disclaimers and Limitation of Liability
11.1 Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that:
- The Service will be uninterrupted, secure, or error-free
- The results obtained from using the Service will be accurate or reliable
- Any errors in the Service will be corrected
- Third-party integrations will function without interruption
11.2 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, 021 VENTURES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use the Service
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from the Service
- Any bugs, viruses, or similar harmful components transmitted through the Service
- Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through the Service
- Injuries or health issues resulting from training advice or recommendations
12. Indemnification
You agree to indemnify, defend, and hold harmless 021 Ventures, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another party.
13. Changes to Terms
We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by:
- Posting the updated Terms on this page
- Updating the "Last Updated" date
- Sending you a notification through the app or email
Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.
14. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of Australia, specifically the State of Victoria, without regard to its conflict of law provisions.
Any disputes arising from these Terms or your use of the Service shall be resolved in the courts of Melbourne, Victoria, Australia.
15. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.
16. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and 021 Ventures regarding the use of the Service and supersede all prior agreements and understandings, whether written or oral.
17. Apple App Store Licensed Application End User License Agreement
The following additional terms apply to users who download and use WattsUp from the Apple App Store. These terms supplement the above Terms of Service and are required by Apple Inc.
17.1 Acknowledgement
This End User License Agreement ("EULA") is concluded between you and 021 Ventures only, and not with Apple Inc. ("Apple"). 021 Ventures, not Apple, is solely responsible for the WattsUp mobile application (the "Licensed Application") and its content. This EULA does not provide for usage rules that conflict with the Apple Media Services Terms and Conditions.
17.2 Scope of License
The license granted to you for the Licensed Application is limited to a non-transferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions. This Licensed Application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
17.3 Maintenance and Support
021 Ventures is solely responsible for providing any maintenance and support services with respect to the Licensed Application, as specified in this EULA or as required under applicable law. You acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.
17.4 Warranty
021 Ventures is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the Licensed Application to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of 021 Ventures.
17.5 Product Claims
You acknowledge that 021 Ventures, not Apple, is responsible for addressing any claims you or any third party may have relating to the Licensed Application or your possession and/or use of the Licensed Application, including but not limited to:
- Product liability claims;
- Any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and
- Claims arising under consumer protection, privacy, or similar legislation.
This EULA does not limit 021 Ventures' liability to you beyond what is permitted by applicable law.
17.6 Intellectual Property Rights
You acknowledge that, in the event of any third-party claim that the Licensed Application or your possession and use of the Licensed Application infringes that third party's intellectual property rights, 021 Ventures, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
17.7 Legal Compliance
You represent and warrant that:
- You are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and
- You are not listed on any U.S. Government list of prohibited or restricted parties.
17.8 Third-Party Terms of Agreement
You must comply with applicable third-party terms of agreement when using the Licensed Application. For example, if you use the Licensed Application to access, transmit, or display data, you must not be in violation of your wireless data service agreement when doing so.
17.9 Third-Party Beneficiary
You acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.
17.10 Developer Contact Information
For questions, complaints, or claims with respect to the Licensed Application downloaded from the Apple App Store, please contact:
18. Contact Information
If you have any questions about these Terms, please contact us: