Privacy Policy

1. Introduction

Welcome to WattsUp, a product of 021 Ventures, based in Melbourne, Australia. We are committed to protecting your privacy and ensuring you have a positive experience using our AI-powered cycling coach application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using WattsUp, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us when you:

• Create an account and set up your profile
• Connect third-party services (Wahoo, Garmin) to your account
• Interact with our AI coaching features
• Contact us for support or inquiries

2.2 Ride Activity and Metrics Data

With your explicit authorization, we collect ride activity and metrics data from:

• Wahoo: Ride data, power metrics, heart rate, cadence, and other cycling-related metrics
• Garmin: Ride data, performance metrics, and other cycling-related information (pending integration)

Important: We do not collect or store location data from your rides, even when available in the source data.

2.3 Conversation History

We store your conversation history with our AI coaching feature to provide continuity in your coaching experience and improve the quality of personalized advice over time.

2.4 Usage Information

We automatically collect certain information about how you use our app, including:

• Feature usage and interaction patterns
• Model call usage (to track your monthly quota)
• Device information (type, operating system version)
• App performance and error logs

3. How We Use Your Information

We use the information we collect to:

• Provide AI Coaching Services: Process your ride data and conversations to deliver personalized cycling advice, workout suggestions, and training plans
• Maintain Your Account: Manage your subscription, track usage quotas, and provide customer support
• Improve Our Services: Analyze usage patterns to enhance features and user experience
• Process Payments: Handle subscription billing and payment processing through RevenueCat
• Communicate: Send you service-related notifications, updates, and respond to your inquiries
• Ensure Security: Protect against fraud, unauthorized access, and other security issues

4. AI Services and Data Processing

To provide our AI coaching features, we process your data using third-party AI services:

• OpenAI (GPT-5): Used for generating personalized coaching advice and insights
• Google (Gemini 2.5 Pro and Flash Lite): Used for AI-powered training plan generation and workout suggestions

Your data is sent to these AI services solely to generate personalized responses and recommendations. These services process data according to their own privacy policies and terms of service. We do not share personally identifiable information beyond what is necessary to provide the coaching service.

5. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

5.1 Third-Party Service Providers

• RevenueCat: For subscription management and payment processing
• AI Services: OpenAI and Google, as described in Section 4
• Firebase: For data storage and hosting infrastructure

5.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

5.3 Business Transfers

If WattsUp or 021 Ventures is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Storage and Security

Your data is stored securely using Firebase, a Google Cloud Platform service. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. If you delete your account, all data associated with your account will be permanently deleted from our systems.

8. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Revoke Authorization: Disconnect third-party integrations (Wahoo, Garmin) at any time
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us at jerry@watts-up.app.

9. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. International Data Transfers

While we are based in Melbourne, Australia, your information may be transferred to and processed in other countries where our service providers operate (including the United States for AI services). We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: